The Future of Work: Digitalisation of Sub-Saharan Africa Labour Markets

  • Cheryl Akinyi Genga Walter Sisulu University, South Africa
DOI: 10.51519/journalisi.v7i3.1165
Keywords: Digital transformation; Diversity, Equity and Inclusion (DEI); Human Resource Management; Organisational sustainability, Sustainable Development Goals (SDG).

Abstract

Digital transformation is reshaping global operations by integrating technology into business, fundamentally changing how value is delivered. In Sub-Saharan Africa, this shift is altering work processes and job content, impacting the demand for skills and leading to the displacement of certain roles across all industries. Understanding the effects of digital technologies on the future of work in the region is essential for developing effective strategies. It is important to recognise how these changes will affect labour markets and workers' ability to transition to new opportunities. While technology can create new paths and improve access, it also exacerbates existing inequalities. This study aimed to explore the challenges shaping the future of work in Sub-Saharan Africa. A qualitative research approach and inductive thematic analysis were utilised for this study. The findings highlight that the major challenges affecting the future of work are digital skills, followed by Diversity, equity and inclusion- digital divide, gender inequality and discrimination and lack of DEI initiatives and finally, workforce- unemployment and inadequately skilled workforce. In conclusion, while the future of work in Africa presents significant challenges, it also offers great promise. Realising this potential depends on bold and proactive decisions by policymakers, educational institutions, and businesses. Strategic investments made today can empower the next generation of African workers, innovators, and entrepreneurs to thrive in an increasingly digital and competitive global economy.

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Published
2025-09-30
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How to Cite
Genga, C. (2025). The Future of Work: Digitalisation of Sub-Saharan Africa Labour Markets. Journal of Information Systems and Informatics, 7(3), 2476-2495. https://doi.org/10.51519/journalisi.v7i3.1165
Issue
Vol 7 No 3 (2025): September
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Articles

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